Shipping policy
Shipping & Delivery Policy
Orders are processed after they are received and confirmed. Delivery times may vary depending on product availability, shipping method, and destination.
Delivery Time
The estimated delivery time for orders is 7–10 business days from order confirmation. This timeframe is indicative and may be extended in exceptional cases due to increased demand, public holidays, unforeseen logistical circumstances, or force majeure events.
Shipping Method
Orders are delivered via contracted shipping carriers. The specific shipping method is displayed during the checkout process.
Shipping Costs
Shipping costs are shown during the checkout process before the order is completed. The final order price is always displayed to the customer prior to confirmation.
International Shipping
We ship to selected countries within the European Union. Delivery times for international shipments may vary depending on the destination country.
Responsibility for Delivery
The operator is not responsible for delivery delays caused by the carrier, customs inspections, or other circumstances beyond the operator’s control. In case of delivery issues, customers are encouraged to contact customer support.
Package Inspection
Customers are required to inspect the shipment upon delivery. In the event of visible damage to the packaging, it is recommended to refuse acceptance of the shipment or report the issue immediately to the carrier.