Contacts
Have a question about an order, a product, or a partnership? Reach out — we’ll reply as soon as possible.
Contact details
Social media
Customer support
We’ll help you with questions about products, orders, shipping, and returns.
- Products and availability
- Orders and shipping
- Returns or exchanges
- Other questions
Tip: You can use the contact form below on this page to send us a message.
Contact us. We are here to help you!
Contact form
FAQ
What is the size? Will it fit me?
What is the size? Will it fit me?
Sizes are XS–XL . The socks are stretchy and snug. If you are between sizes, we recommend taking the larger size .
Are the socks designed to be worn with shoes, or without shoes?
Are the socks designed to be worn with shoes, or without shoes?
Our socks are suitable for wearing both with shoes and without. They are not intended for just one use case—we designed them to provide comfort and coziness in both situations. You can use them both in shoes and on their own, depending on what suits you.
Are they really waterproof?
Are they really waterproof?
Yes, they are designed for wet conditions and help keep your feet dry in rain, mud or snow. However, the footwear and the length of contact with water will also affect the result.
Won't I overheat in them?
Won't I overheat in them?
NO! The socks are breathable and suitable for active wear. They are best suited for colder weather and wet outdoor conditions.
What is it best suited for?
What is it best suited for?
For working outdoors , hiking, trips, camping, sports in the cold and days when there is a risk of rain, wet grass or snow.
How long will it take for my order to arrive?
How long will it take for my order to arrive?
Delivery usually takes 6-10 business days . We will send you tracking once your order is on its way.
Delivery time may vary by location (CZ/EU).
What if I don't like it or something goes wrong?
What if I don't like it or something goes wrong?
Write to us and we will solve it as soon as possible. If the size does not fit you or there is a problem, we will find a solution (exchange or refund depending on the situation).